For Advertisers

FAQ

• Can I buy on both CPC and CPM?
• How do I create an Advertiser account?
• What ad formats do you have?
• How do I reset my password?
• What is the minimum deposit?
• What tracking macros do you work with?

See all 14 articles

Announcements

• Banner image available for your Push Notifications ads! 
• Push Notifications on CPC have arrived! 🎯
• The Self-Serve is here!

Knowledge Base for Advertisers

Account and Billing

• Adding funds to your account
• What currencies do you accept?
• How do I check / fund my balance?
• Where do I review my previous payments?
• Value Added Tax (VAT) for Advertisers
• I forgot my password? How do I regain access to the platform?

See all 7 articles

Campaign Structure and Planning

• What are campaign groups? Do I have to create one in order to create a campaign?
• Will a campaign budget override the budget of the group it belongs to? What about Traffic Sources and Campaigns?
• What is the difference between Inactive and Archived?
• Will my campaign be live as soon as I have created it?

Campaign Creation - Basic

• How do I create a new campaign?
• How do I schedule my campaign to run at a later time?
• How do I set up custom or unlimited frequency capping?
• Can I create multiple campaigns at the same time?
• How do I clone an existing campaign?

Campaign Creation - Targeting

• How do I select which geos to run?
• How do I target specific operative systems or devices?
• How do I select what traffic to target in my campaign?

Campaign Creation - Ads

• Can I create several ads at the same time?

Campaign Management and Optimization

• How do I check my spend on an ad, campaign or campaign group?
• How do I change the bid on a specific source?
• How do I exclude from my campaign a source that doesn't perform as I expected?

Campaign Creation - Conversion Tracking

• What is the difference between server to server and pixel tracking?
• How do I enable s2s conversion tracking?
• Do you have pixel conversion tracking?

Reporting

• How do I pull a report from the system?
• How do I schedule recurring reports to be sent to me by email?
• How do I save a report / generate a saved report?

Compliance

• When my campaign/ad will go live?
• Why was my ad not accepted?
• Are there categories of ads or advertisers that you don't allow on your network?

For Publishers

FAQ

• How do I create a Publisher account?
• How do I reset my password?
• What timezone are your stats recorded in?

Knowledge Base for Publishers

General

• What types of websites do you accept?
• How long does it take for my website or app to be reviewed?
• What types of campaigns can I get on my site?
• Can I work with other networks?
• What pricing models do you work with?
• Can ad blockers affect my earnings? What solution do you provide?

Payment

• What payment methods do you offer for Publishers?
• What is the minimum payout amount?
• How can I check my revenue?
• How can I check my earnings for each site separately?
• When will I get paid?
• Can Wiget monetize my international traffic?

Account Settings / Support

• What can I do on my Publisher Panel?
• How can I change my e-mail/password?
• How often are my reports updated?
• How do I get access to your API?
• Where can I get my ad codes?
• Are your ad formats compatible with https/ssl?

See all 9 articles

Campaign Optimization

• How often are my stats updated?
• Can I monetize my mobile traffic with Wiget?
• Why do I have so many visitors on my website yet low impressions?
• Can I use Wiget and AdSense on the same page? Is it safe?
• I don’t want a certain campaign to appear on my website/app. How do I block it?

Compliance

• Why was my website refused?
• Why was my account suspended?
• Is there any guarantee I will not get malware or viruses through your ads?